Data privacy statement

Thank you for your interest in our online presence. The protection of your personal data is important to us. Therefore, Sanner GmbH, Schillerstraße 76, D-64625 Bensheim, Germany (“Sanner”) operates its websites in accordance with the applicable legal provisions for the protection of personal data and data security, in particular the provisions of the EU General Data Protection Regulation (GDPR), the German Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the German Telemedia Act (Telemediengesetz, TMG).

Name and address of the person responsible

The person responsible within the scope of the General Data Protection Regulation and other national data protection laws of the Member States as well as other data protection provisions is:

Sanner GmbH

Schillerstraße 76
64625 Bensheim
Germany
Tel.  +49(0)6251 938-0
Fax +49(0)6251 74672
Info@sanner-group.com
www.sanner-group.com

Managing Director:
Dirk Mähr

Name and address of the data protection officer

Matthias Neuroth
Sanner GmbH
Schillerstraße 76
64625 Bensheim
Germany
Tel.  +49(0)6251 938220
m.neuroth@sanner-group.com
www.sanner-group.com

General information on data processing

Scope of personal data processing

We only collect and use personal data of our users insofar as this is necessary to provide a functional website as well as our contents and services. The collection and use of personal data of our users takes place regularly only with the user's consent. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the person concerned for the processing of personal data, art. 6 para. 1 letter a EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

In the processing of personal data required for the performance of a contract to which the person concerned is a contracting party, art. 6 para. 1 letter b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, art. 6 para. 1 letter c GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the first-mentioned interest, art. 6 para. 1 letter f GDPR serves as the legal basis for processing.

Data erasure and storage time

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

Provision of the website and creation of log files

Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer.

·         Information about the browser type and version used

·         The user's operating system

·         The user's Internet service provider

·         The user’s IP address

·         Date and time of access

·         Websites from which the user's system reaches our website

·         Websites accessed by the user's system through our website

Purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. The IP address of the user must remain stored for the duration of the session. For these purposes, our legitimate interest also lies in the processing of data in accordance with art. 6 para. 1 letter f GDPR.

Duration of storage

The data will be deleted as soon as it is no longer required to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

Possibility of objection and removal

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Use of cookies

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.

We use cookies to make our website more user-friendly. We use cookies to provide the user with the appropriate language and country version when accessing the website.  Some elements of our website require that the calling browser can be identified even after a page change.

The user data collected in this way is pseudonymized by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data will not be stored together with the user’s other personal data.

When you visit our website, an information banner informs you about the use of cookies for analytical purposes and refers you to this data privacy statement.

Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is art. 6 para. 1 letter f GDPR. The legal basis for the processing of personal data using cookies for analytical purposes is to safeguard our legitimate interest in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit in accordance with art. 6 para. 1 letter f GDPR.

Purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. It is necessary that the browser is recognized even after a page change. The user data collected by technically necessary cookies is not used to create user profiles.

The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our offer, as well as to adapt marketing more specifically to your interests. For these purposes, our legitimate interest also lies in the processing of personal data in accordance with art. 6 para. 1 letter f GDPR.

Duration of storage, possibility of objection and removal

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website.

You can set your browser so that you are informed about the setting of cookies and can decide for yourself and individually whether you want to accept them or whether you want to exclude cookies for certain cases or in general. In addition, cookies that have already been saved can be deleted at any time. Since each browser has different cookie settings, you can find out how to change the cookie settings in the browser's Help menu. Here is a list of the links to the help menus of the respective browsers:

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies  

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences  

Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en  

Safari: support.apple.com/en-gb/guide/safari/sfri11471/mac

Opera: https://www.opera.com/help/tutorials/security/privacy/

If cookies are disabled for our website, it may not be possible to use all the functions of the website.

Web analytics by Google Analytics

This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze users' website usage. The service uses "cookies" - text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

IP anonymization is used on this website. The IP address of users within the member states of the EU and the European Economic Area will be shortened. This eliminates the personal reference to your IP address. Only in exceptional cases will the full IP address be transmitted to a Google server in the U.S. and shortened there. In these exceptional cases, this processing is carried out in accordance with art. 6 para. 1 letter f GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. As part of the contract data agreement concluded between the website operators and Google Inc., Google uses the information collected to evaluate the use of the website and website activity and to provide services related to Internet use.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser add-on or within browsers on mobile devices, please click the following link to prevent Google Analytics from collecting data on this website in the future (the opt-out only works in this browser and only for this domain): Google Analytics deaktivieren.

An opt-out cookie is stored on your device. If you delete your cookies in this browser, you must click this link again.

Here you can find more information on data usage by Google Inc.:  https://support.google.com/analytics/answer/6004245?hl=en 

Google Analytics Remarketing

This site also uses Google Analytics Remarketing features in conjunction with the cross-device features of Google AdWords and Google DoubleClick. Provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. This feature allows to link advertising target groups created with Google Analytics Remarketing with the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-related, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one terminal (e.g. mobile phone) can also be displayed on another of your terminals (e.g. tablet or PC). If you have given your consent, Google will link your web and app browser history to your Google account for this purpose. This makes it possible to display the same personalized advertising messages on any device on which you sign in with your Google account. To support this feature, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data to define and create target audiences for cross-device advertising.

You can permanently opt out of cross-device remarketing/targeting by opting out of personalized advertising in your Google Account by following this link.

The data collected in your Google Account will only be aggregated on the basis of your consent, which you may give or revoke to Google (art. 6, paragraph 1, point a GDPR). In the case of data collection operations that are not merged into your Google account (e.g. because you do not have a Google account or have objected to the merging), the data collection is based on art. 6 paragraph 1, point f GDPR. The justified interest results from the fact that the website operator has an interest in the anonymous analysis of the website visitors for advertising purposes. Further information and the privacy policy can be found in Google's privacy policy.

Use of Bing Ads Universal Event Tracking

We use Bing Ads technologies on our website to collect and store data from which user profiles are created using pseudonyms. This is a service of Microsoft Corporation, One Microsoft Way Redmond, WA 98052-6399, USA. This service makes it possible to track the activities of users on our website when they arrive at our website via ads from Bing Ads. If you reach our website via such a display, a cookie is set on your computer. A Bing UET tag is integrated on our website. This is a code that is used in conjunction with the cookie to store some non-personal data about the use of the website. Information about your identity is not collected. The information collected is transferred to Microsoft's server in the U.S. and stored there for a maximum of 180 days. You can prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may limit the functionality of this website. In addition, Microsoft may use cross-device tracking to track your usage patterns across multiple electronic devices, enabling Microsoft to display personalized advertising on Microsoft Web sites and apps.

You can deactivate this here.

More information about Bing's analysis services can be found on the Bing Ads website. For more information about privacy at Microsoft and Bing, see the Microsoft Privacy Policy.

Use of Google AdWords and Google Conversion Tracking

This website also uses Google AdWords. AdWords is an online advertising program of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. Within the framework of Google AdWords, we use so-called conversion tracking. When you click on an ad placed by Google, a conversion tracking cookie is set. These cookies lose their validity after 30 days and do not serve the personal identification of the users. If the user visits certain pages of this website and the cookie has not expired, Google and we may recognize that the user clicked on the ad and was directed to that page. Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they will not receive any information that personally identifies users.

If you do not wish to participate in tracking, you can opt-out by easily deactivating the Google Conversion Tracking cookie in your Internet browser under User Preferences.

They will then not be included in the conversion tracking statistics. The storage of "Conversion-Cookies" takes place on the basis of art. 6 paragraph 1, point f GDPR. We have a legitimate interest in analyzing user behavior in order to optimize both our website and our advertising. More information about Google AdWords and Google Conversion Tracking can be found in Google‘s privacy policy.

Contact form and e-mail contact

Description and scope of data processing

There is a contact form on our website which can be used for electronic contact. If a user accepts this possibility, the data entered in the input mask will be transmitted to us and stored. This data includes: contact via phone / e-mail, name, e-mail address, region, zip code, country, phone and “your message”.

At the time the message is sent, the following data is also stored: date and time of sending the contact request.

Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted by e-mail will be stored.

In this context, no data is disclosed to third parties. The data is used exclusively for processing the conversation.

Legal basis for data processing

The legal basis for the processing of data transmitted when sending an e-mail is art. 6 para. 1 letter f GDPR. If the e-mail contact aims at concluding a contract, then the additional legal basis for processing is art. 6 para. 1 letter b GDPR.

Purpose of data processing

The processing of the personal data from the input mask serves only for the treatment of the establishment of contact. In the event of contact by e-mail, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage

The data will be deleted as soon it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and the data sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued. Please send a message to Datenschutz@sanner-group.com

In this case, all personal data stored during contacting us will be deleted.

Embedded YouTube videos

On some of our pages we embed YouTube videos. YouTube is operated by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with a YoutubeVideo, a connection to Youtube servers is established. Youtube will be informed which pages you visit.

If you are logged in to your Youtube account, Youtube can assign your surfing behavior to you personally, regardless of whether you click on a video or not. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behavior.

If you have deactivated the storage of cookies for the Google Ad program, you will not have to expect such cookies when viewing YouTube videos. However, Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the saving of cookies in your browser.

Further information about data protection is available in the provider’s data privacy statement: https://policies.google.com/privacy?hl=en&gl=de
Opt out options: https://adssettings.google.com/

 

Use of Google Web Fonts

In order to present our contents consistently across all browsers, we use the font library Google Web Fonts (https://www.google.com/webfonts/) from Google (LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) on this website. When you call up a page, Google Web Fonts are transferred to your browser's cache to avoid multiple loading. To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers (art. 6 para. 1 letter f GDPR).

If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font.

The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/

Use of Google Maps

To visually display geographical information such as maps, we use Google Maps API from Google (LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) on this website. When using Google Maps, Google also collects, processes and uses data about the use of map functions by visitors. For more information about Google's data processing, please see the Google Privacy Policy: https://www.google.com/policies/privacy/

There you can also change your personal data protection settings in the Data Protection Center.

Rights of the person concerned

Rights of the person concerned

If your personal data is processed, you are affected within the scope of the GDPR and you have the following rights vis-à-vis the person responsible:

Right to information

You can ask the person responsible to confirm whether your personal data will be processed by us.

If such processing has taken place, you can request the following information from the person responsible:

(1)   the purposes for which the personal data is processed;

(2)   the categories of personal data being processed;

(3)   the recipients or categories of recipients to whom your personal data has been or still is being disclosed;

(4)   the planned duration of the storage of your personal data or, if specific information on this is not possible, criteria for determining the storage period;

(5)   the existence of a right to rectification or deletion of your personal data, a right to limitation of processing by the controller or a right to object to such processing;

(6)   the existence of a right of appeal to a supervisory authority;

(7)   any available information on the origin of the data if the personal data is not collected from the person concerned;

(8)   the existence of automated decision-making including profiling in accordance with art. 22 paras. 1 and 4 GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the person concerned.

You have the right to request information as to whether your personal data is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees acc. to art. 46 GDPR in connection with the transmission.

Right to correction

You have a right of rectification and/or completion vis-à-vis the data controller if your personal data that has been processed is incorrect or incomplete. The person responsible shall make the correction without delay.

Right to limitation of processing

Under the following conditions, you may request that the processing of your personal data be restricted:

(1)   if you dispute the accuracy of your personal data for a period of time that enables the person responsible to verify the accuracy of the personal data;

(2)   the processing is unlawful, and you refuse to delete the personal data and instead request that its use be restricted;

(3)   the controller no longer needs the personal data for the purposes of processing, but you do need them to assert, exercise or defend legal claims, or

(4)   if you have filed an objection to the processing pursuant to art. 21 para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of your personal data has been restricted, such data may only be processed - apart from being stored - with your consent or for asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the processing restriction has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is cancelled.

Right to deletion

a)      Deletion obligation

You may request the data controller to delete your personal data without delay and the controller is obliged to delete this data without delay if one of the following reasons applies:

(1)   Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed.

(2)   You revoke your consent, on which the processing was based pursuant to art. 6 para. 1 letter a or art. 9 para. 2 letter a GDPR, and there is no other legal basis for the processing.

(3)   You file an objection against the processing pursuant to art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to art. 21 para. 2 GDPR.

(4)   Your personal data has been processed unlawfully.

(5)   The deletion of your personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.

(6)   Your personal data has been collected in relation to information society services offered pursuant to art. 8 para. 1 GDPR.

b)      Information to third parties

If the data controller has made your personal data public and is obliged to delete it pursuant to art. 17 para. 1 GDPR, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you as the person concerned have requested the deletion of all links to this personal data or of copies or replications of this personal data.

c)      Exceptions

The right to deletion does not exist insofar as the processing is necessary

(1)   to exercise freedom of expression and information;

(2)   for the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the controller;

(3)   for reasons of public interest in the field of public health pursuant to art. 9 para. 2 letter h and i and art. 9 para. 3 GDPR;

(4)   for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to art. 89 para. 1 GDPR, insofar as the law referred to under a) is likely to make it impossible or seriously impair the attainment of the objectives of such processing, or

(5)   to assert, exercise or defend legal claims.

Right to information

If you have exercised your right to have the data controller correct, delete or limit the processing, he is obliged to inform all recipients to whom your personal data has been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed of such recipients by the person responsible.

Right to data transferability

You have the right to receive the personal data that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another person in charge without obstruction by the person in charge to whom the personal data was provided, provided that

(1)   processing is based on consent pursuant to art. 6 para. 1 letter a GDPR or art. 9 para. 2 letter a GDPR or on a contract pursuant to art. 6 para. 1 letter b GDPR and

(2)   processing is carried out using automated methods.

In exercising this right, you also have the right to request that your personal data be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.

Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data under art. 6 para. 1 letter e or f GDPR; this also applies to profiling based on these provisions.

The person responsible no longer processes your personal data, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with the use of information society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

Right to revoke the data protection declaration of consent

You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out based on the consent until revocation.

Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside or work or the place suspect of infringement, if you believe that the processing of your personal data is contrary to the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under art. 78 GDPR.